Support
We are here to help.
Email us with the app name, device model, OS version, and steps to reproduce any issue.
General
[email protected]
Use this email for support across Nexios Media products.
Email Nexios MediaAloudia
Private reading and speech support
Help with scanning, OCR, translation, on-device voices, ebooks, and audio exports on iOS.
Nexios Player
Video playback support
Help with sources, playback issues, recordings, or platform-specific bugs on iOS, macOS, and tvOS.
Macrios
Nutrition tracking support
Help with logging, OCR scanning, and Apple Health syncing on iOS.
Nexural
On-device AI support
Help with setup, offline model questions, and privacy details on iOS.
Leziz
Recipe and meal planning support
Help with importing recipes, cook mode, Plan My Week, grocery lists, iCloud sync and Leziz Gold on iOS.